FM Beyond Walls
Facility management has traditionally been defined by what happens inside the building line. We focus on safe, efficient, and cost-effective buildings. We support workplace performance, service delivery, employee experience, and well being.
All of that remains essential. But social sustainability asks us to widen the frame. It asks us to look not only at how buildings perform, but at how facilities affect the people, workforces, suppliers, and communities around them. The central question is this: how do facilities create social value beyond the walls of the workplace, and why does this matter?
Matt is Director of Knowledge & Insights at IFMA and Professor at Liverpool Business School. With 20+ years of experience, 80+ publications and a Fulbright Scholarship, he’s a key figure in workplace research. Through his company, Connective Thought, he helps organizations turn insights into action.
